Legal

Privacy Policy

Last updated: January 2025

INK'D Designs Studio ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. What Information We Collect

• Personal details: name, email, phone number, delivery address
• Order information: products ordered, design uploads, payment references
• Usage data: pages visited, browser type, device information
• Communication history: emails, WhatsApp messages, contact form submissions

2. How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your order status
• To send you marketing communications (only with your consent)
• To improve our website and services
• To comply with legal obligations

3. POPIA Compliance

We process your personal information lawfully and transparently. You have the right to access, correct, or delete your personal information at any time. Contact us at orders@inkeddesigns.co.za to exercise these rights.

4. Data Sharing

We do not sell your personal information. We share information only with service providers necessary to fulfil your order (couriers, payment processors) and where required by law.

5. Payment Security

All payment processing is handled by PayFast and PayPal, both PCI DSS compliant. We do not store your card details.

6. Cookies

We use essential cookies to maintain your cart and session. We do not use tracking cookies without consent.

7. Contact

For privacy queries: orders@inkeddesigns.co.za